Peacock OpsHub
Design of a common console launchpad to securely access and bring cohesion to internal workflow tools experience
Project Overview
The internal team at Peacock currently uses multiple applications for their daily operations, each requiring separate sign-ins and rights/roles management.
The goal of the Operations Hub is to minimize the need to switch between various applications by providing a unified system that serves as a single point of entry for users, regardless of the proposition.
Objective
Enhance the efficiency and effectiveness of content management within any given tool
Establish a unified design system across tools to enable innovation and scalability of Peacock’s internal tools on an international level.
Process
Competitive Landscape Audit
Conducted a thorough analysis of user authentication, workflow, and content management tools, alongside a review of existing internal Peacock tools.
Persona & Ideation Workshop
Collaborated with Peacock to define user personas, identify key user needs and MVP features, and conceptualize a future vision.
Design System Exploration
Performed a design system audit and stress-tested various screens to ensure consistency and reliability.
Initial Sketching & Wireframes
Developed initial sketches for MVP and future state features, translating them into low-fidelity wireframes with both light and dark mode versions
Outcome
The initial wireframes for the Operations Hub project were designed to address the challenges faced by Peacock's internal teams, who were juggling multiple applications with separate sign-ins and rights/roles management. The wireframes proposed a unified system that would serve as a single point of entry, streamlining the user experience by minimizing the need to switch between different tools.
Key features included intuitive navigation, a centralized dashboard to consolidate all essential applications, and a plug-in menu that allowed users to easily access and manage various tools within the unified system. This plug-in menu provided flexibility and customization, enabling users to tailor their workspace to their specific needs, thereby enhancing overall efficiency.
Additionally, the wireframes proposed the implementation of a unified design system to ensure consistency across tools, promoting innovation and supporting the scalability of Peacock's internal tools on a global scale.